Delivery Policy
This delivery policy sets out how this website, kudacart.com (hereafter "the Store") uses while using this website. The Store is committed to ensuring that delivery policy is adhered to. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This Privacy Policy will take effect starting from 1st January 2021.
Our Delivery Time
- Monday to Saturday (Kuala Lumpur / Selangor) : 10.00am - 6.00pm
- Sunday, Public Holiday, Special Occasions delivery after 8.00pm, before 10.00am : Special arrangement can be made
- For delivery on Sunday, Public Holiday, Special Occasion (ie. Christmas, Chinese New Year, Valentine’s day, Hari Raya, Mother’s day & Father’s day), after 6.00pm, before 10.00am, outside Kuala Lumpur / Selangor and overseas delivery, please place your order 3 working days in advance to ensure that goods can be deliver on time else it will be on case buy case basis.
Please take note that in some cases, delivery may not be done within a specific time requested due to unforeseen circumstances beyond our control. We will deliver the order soonest possible on the date specified.
Same Day Delivery (Monday To Saturday)
Same Day Delivery is available for order and payment done before 12.00pm for Kudacart.com and 2pm for Shop/Telephone Order from Monday to Saturday.
Morning Delivery (Monday To Saturday)
All morning Delivery needs to reach us before 6.00pm on the day before the delivery date for Kudacart.com and after 6.00pm, please call for Shop/Telephone Order.
Delivery Charges
We reserves the right to change the charges from time to time depending on the market rate without notification.
Post Code From | Post Code To | Location Name | Delivery Charges |
40000 | 40150 | Shah Alam – Hi Tech, Glenmarie, Bkt Jelutong | 15.00 |
40151 | 40169 | Shah Alam, Kg Subang | 15.00 |
40170 | 40459 | Shah Alam – Setia Alam | 20.00 |
40460 | 40990 | Shah Alam – Seksyen 32, Kota Kemuning, Bukit Rimau | 20.00 |
41000 | 41990 | Klang | 30.00 |
42000 | 42009 | Perlabuhan Klang | 30.00 |
42100 | 42200 | Kapar | 30.00 |
42500 | 42500 | Teluk Panglima Garang | 30.00 |
42610 | 42610 | Bdr Saujana Putra | 30.00 |
42620 | 42790 | Banting | 100.00 |
42800 | 42800 | Tanjung Sepat | 120.00 |
42920 | 42920 | Pulau Indah | 70.00 |
43000 | 43009 | Sg Long | 30.00 |
43000 | 43009 | Tmn Prima | 30.00 |
43000 | 43009 | Kajang | 30.00 |
43100 | 43100 | Hulu Langat | 30.00 |
43200 | 43207 | Cheras Batu 9-20 | 20.00 |
43300 | 43300 | Cheras Balakong | 20.00 |
43300 | 43300 | Seri Kembangan | 20.00 |
43400 | 43499 | Serdang | 20.00 |
43500 | 43500 | Semenyih | 50.00 |
43600 | 43650 | Bangi | 50.00 |
43700 | 43800 | Dengkil | 70.00 |
43900 | 43900 | Sepang | 70.00 |
44000 | 44200 | Kuala Kubu Baru | 100.00 |
44300 | 44300 | Ulu Yam | 60.00 |
45000 | 45190 | Kuala Selangor | 100.00 |
45500 | 45990 | Sabak Bernam | 150.00 |
45600 | 45800 | Jeram | 100.00 |
46000 | 46978 | Petaling Jaya | 10.00 |
46000 | 46978 | Petaling Jaya PJU | 10.00 |
46000 | 46978 | Taman Sea | 10.00 |
47000 | 47000 | Sg Buloh | 20.00 |
47000 | 47000 | Bukit Rahman Putra, Sg Buloh | 20.00 |
47100 | 47100 | Bandar Puteri Puchong | 20.00 |
47110 | 47110 | Bandar Saujana Puchong | 20.00 |
47120 | 47130 | Bandar Bukit Puchong | 20.00 |
47140 | 47150 | Bandar Puchong Utama | 20.00 |
47160 | 47170 | Tmn Puchong Jaya | 20.00 |
47180 | 47190 | Kinrara (Section 1 to 5) | 20.00 |
47200 | 47200 | Subang Airport | 10.00 |
47300 | 47410 | Kampung Tunku, PJ | 10.00 |
47300 | 47410 | Tropicana | 10.00 |
47300 | 47410 | Damansara Indah | 10.00 |
47300 | 47410 | Kelana Jaya | 10.00 |
47300 | 47410 | Ara Damansara | 10.00 |
47300 | 47410 | Damansara Utama | 10.00 |
47300 | 47410 | Damansara Jaya | 10.00 |
47500 | 47500 | Bandar Sunway | 10.00 |
47500 | 47500 | Subang Jaya | 10.00 |
47500 | 47500 | Sunway | 10.00 |
47600 | 47640 | USJ | 10.00 |
47650 | 47650 | Bandar Utama | 10.00 |
47800 | 47830 | Kota Damansara | 10.00 |
47800 | 47830 | Mutiara Damansara | 15.00 |
47800 | 47830 | Damansara Perdana | 15.00 |
47800 | 47830 | Damansara Damai | 20.00 |
48000 | 48050 | Rawang | 100.00 |
48300 | 48300 | Bukit Beruntung | 80.00 |
50000 | 50470 | Jln Pahang | 20.00 |
50000 | 50470 | Jln Pudu | 20.00 |
50000 | 50470 | KL City Centre | 20.00 |
50000 | 50470 | Brickfields | 20.00 |
50000 | 50470 | Jln Ampang | 20.00 |
50000 | 50470 | Jln Raja Chulan | 20.00 |
50480 | 50990 | Federal Hills | 15.00 |
50480 | 50990 | Mont Kiara | 15.00 |
50480 | 50990 | Jln Dungun | 15.00 |
50480 | 50990 | Jln Duta | 15.00 |
50480 | 50990 | Bukit Tunku | 15.00 |
50480 | 50990 | Damansara Heights, Bukit Damansara | 15.00 |
50480 | 50990 | Sri Hartamas | 15.00 |
50480 | 50990 | PWTC | 15.00 |
50480 | 50990 | Jln Raja Laut | 15.00 |
51000 | 51990 | Sentul | 15.00 |
51000 | 51990 | Segambut | 15.00 |
51000 | 51990 | Jln Ipoh | 15.00 |
51000 | 51990 | Jalan Kuching | 15.00 |
52000 | 52100 | Jinjang | 15.00 |
52000 | 52100 | Kepong / Kepong Baru | 15.00 |
52200 | 52200 | Desa Park City | 15.00 |
52200 | 52200 | Bkt Manjalara | 15.00 |
52200 | 52200 | Bandar Sri Damansara | 15.00 |
53000 | 53990 | Danau Kota | 15.00 |
53000 | 53990 | Setapak | 15.00 |
53000 | 53990 | Tmn Melati | 15.00 |
53000 | 53990 | Gombak | 15.00 |
53000 | 53990 | Taman Sri Gombak | 15.00 |
53000 | 53990 | Wangsa Maju | 15.00 |
53000 | 53990 | Wangsa Melawati | 15.00 |
54000 | 54200 | Keramat | 15.00 |
54000 | 54200 | Ulu Klang | 15.00 |
54000 | 54200 | Setiawangsa | 15.00 |
54000 | 54200 | Jelatek | 15.00 |
55000 | 55990 | Kampung Pandan | 15.00 |
55000 | 55990 | Pandan Indah | 15.00 |
55000 | 55990 | Pandan Jaya | 15.00 |
55000 | 55990 | Pandan Perdana | 15.00 |
55000 | 55990 | Ampang | 15.00 |
55000 | 55990 | Maluri | 15.00 |
56000 | 56000 | Alam Damai | 15.00 |
56000 | 56100 | Bandar Sri Permaisuri | 15.00 |
56000 | 56100 | Bandar Tun Razak | 15.00 |
56000 | 56100 | Cheras | 15.00 |
57000 | 57990 | Desa Petaling | 15.00 |
57000 | 57990 | Salak South | 15.00 |
57000 | 57990 | Sri Petaling | 15.00 |
57000 | 57990 | Sg Besi | 15.00 |
57000 | 57990 | Bkt Jalil | 15.00 |
58000 | 58990 | Jln Klang Lama | 15.00 |
58000 | 58990 | Jln Kuchai Lama | 15.00 |
58000 | 58990 | OUG | 15.00 |
58000 | 58990 | Taman Desa | 15.00 |
58000 | 58990 | Tmn Danau Desa | 15.00 |
59000 | 59990 | Bangsar | 15.00 |
59000 | 59990 | Mid Valley | 15.00 |
60000 | 60000 | TTDI | 10.00 |
62000 | 63300 | Cyberjaya | 50.00 |
62000 | 63300 | Putrajaya | 50.00 |
64000 | 64000 | KLIA | 80.00 |
68000 | 68000 | Ulu Klang | 35.00 |
68100 | 68100 | Selayang | 30.00 |
68100 | 68100 | Batu Caves | 30.00 |
69000 | 69000 | Genting Highland | 120.00 |
Substitution
We reserves the right to substitute any of the items based on availability. We would ensure that items replaced will either be of equivalent or higher value. However, we will not replace the items from different category ie Meat with Fish or Beef with Lamb unless is agreed with the customer or stated on our website.
Important Notes
- Sender must provide at least 1 contact number for recipient and 1 alternative contact number (ie. 2nd mobile phone / office phone / house phone). We will NOT reveal the sender details because we understand most of the senders would like the gift/flower to be a surprise.
- Our delivery team will try our best to deliver to recipient, if recipient isn't around we will deliver to :
For delivery to office/hotel/residences, we will deliver to receptionist or recipient colleague
For delivery to house, we will deliver to recipient family member
For delivery to college/university campus, please provide us recipient's friend contact number for arrangement. - Please note that the runner will only wait for 15 minutes at the assigned delivery address. Any undelivered products will be sent back to the shop.
- A fee of the same amount of delivery charges will be imposed for re-delivery of orders (to the same place) and different fees for re-delivery of orders to different location. Any replacement of product will be charge separately. Int he event of free delivery, the table rate for the delivery charges will applied.
- A cancellations fee of 50% of the selling price will be levied on orders cancelled upon confirmation.
The management reserved the right to amend any of the above without any prior notification. Thank you.