Delivery Policy

This delivery policy sets out how this website, kudacart.com (hereafter "the Store") uses while using this website. The Store is committed to ensuring that delivery policy is adhered to. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This Privacy Policy will take effect starting from 1st January 2021.

Our Delivery Time

  • Monday to Saturday (Kuala Lumpur / Selangor) : 10.00am - 6.00pm
  • Sunday, Public Holiday, Special Occasions delivery after 8.00pm, before 10.00am : Special arrangement can be made
  • For delivery on Sunday, Public Holiday, Special Occasion (ie. Christmas, Chinese New Year, Valentine’s day, Hari Raya, Mother’s day & Father’s day), after 6.00pm, before 10.00am, outside Kuala Lumpur / Selangor and overseas delivery, please place your order 3 working days in advance to ensure that goods can be deliver on time else it will be on case buy case basis.

Please take note that in some cases, delivery may not be done within a specific time requested due to unforeseen circumstances beyond our control. We will deliver the order soonest possible on the date specified.

Same Day Delivery (Monday To Saturday)

Same Day Delivery is available for order and payment done before 12.00pm for Kudacart.com and 2pm for Shop/Telephone Order from Monday to Saturday.

Morning Delivery (Monday To Saturday)

All morning Delivery needs to reach us before 6.00pm on the day before the delivery date for Kudacart.com and after 6.00pm, please call for Shop/Telephone Order.

Delivery Charges

We reserves the right to change the charges from time to time depending on the market rate without notification.

Post Code From Post Code To Location Name Delivery Charges
40000 40150 Shah Alam – Hi Tech, Glenmarie, Bkt Jelutong 15.00
40151 40169 Shah Alam, Kg Subang 15.00
40170 40459 Shah Alam – Setia Alam 20.00
40460 40990 Shah Alam – Seksyen 32, Kota Kemuning, Bukit Rimau 20.00
41000 41990 Klang 30.00
42000 42009 Perlabuhan Klang 30.00
42100 42200 Kapar 30.00
42500 42500 Teluk Panglima Garang 30.00
42610 42610 Bdr Saujana Putra 30.00
42620 42790 Banting 100.00
42800 42800 Tanjung Sepat 120.00
42920 42920 Pulau Indah 70.00
43000 43009 Sg Long 30.00
43000 43009 Tmn Prima 30.00
43000 43009 Kajang 30.00
43100 43100 Hulu Langat 30.00
43200 43207 Cheras Batu 9-20 20.00
43300 43300 Cheras Balakong 20.00
43300 43300 Seri Kembangan 20.00
43400 43499 Serdang 20.00
43500 43500 Semenyih 50.00
43600 43650 Bangi 50.00
43700 43800 Dengkil 70.00
43900 43900 Sepang 70.00
44000 44200 Kuala Kubu Baru 100.00
44300 44300 Ulu Yam 60.00
45000 45190 Kuala Selangor 100.00
45500 45990 Sabak Bernam 150.00
45600 45800 Jeram 100.00
46000 46978 Petaling Jaya 10.00
46000 46978 Petaling Jaya PJU 10.00
46000 46978 Taman Sea 10.00
47000 47000 Sg Buloh 20.00
47000 47000 Bukit Rahman Putra, Sg Buloh 20.00
47100 47100 Bandar Puteri Puchong 20.00
47110 47110 Bandar Saujana Puchong 20.00
47120 47130 Bandar Bukit Puchong 20.00
47140 47150 Bandar Puchong Utama 20.00
47160 47170 Tmn Puchong Jaya 20.00
47180 47190 Kinrara (Section 1 to 5) 20.00
47200 47200 Subang Airport 10.00
47300 47410 Kampung Tunku, PJ 10.00
47300 47410 Tropicana 10.00
47300 47410 Damansara Indah 10.00
47300 47410 Kelana Jaya 10.00
47300 47410 Ara Damansara 10.00
47300 47410 Damansara Utama 10.00
47300 47410 Damansara Jaya 10.00
47500 47500 Bandar Sunway 10.00
47500 47500 Subang Jaya 10.00
47500 47500 Sunway 10.00
47600 47640 USJ 10.00
47650 47650 Bandar Utama 10.00
47800 47830 Kota Damansara 10.00
47800 47830 Mutiara Damansara 15.00
47800 47830 Damansara Perdana 15.00
47800 47830 Damansara Damai 20.00
48000 48050 Rawang 100.00
48300 48300 Bukit Beruntung 80.00
50000 50470 Jln Pahang 20.00
50000 50470 Jln Pudu 20.00
50000 50470 KL City Centre 20.00
50000 50470 Brickfields 20.00
50000 50470 Jln Ampang 20.00
50000 50470 Jln Raja Chulan 20.00
50480 50990 Federal Hills 15.00
50480 50990 Mont Kiara 15.00
50480 50990 Jln Dungun 15.00
50480 50990 Jln Duta 15.00
50480 50990 Bukit Tunku 15.00
50480 50990 Damansara Heights, Bukit Damansara 15.00
50480 50990 Sri Hartamas 15.00
50480 50990 PWTC 15.00
50480 50990 Jln Raja Laut 15.00
51000 51990 Sentul 15.00
51000 51990 Segambut 15.00
51000 51990 Jln Ipoh 15.00
51000 51990 Jalan Kuching 15.00
52000 52100 Jinjang 15.00
52000 52100 Kepong / Kepong Baru 15.00
52200 52200 Desa Park City 15.00
52200 52200 Bkt Manjalara 15.00
52200 52200 Bandar Sri Damansara 15.00
53000 53990 Danau Kota 15.00
53000 53990 Setapak 15.00
53000 53990 Tmn Melati 15.00
53000 53990 Gombak 15.00
53000 53990 Taman Sri Gombak 15.00
53000 53990 Wangsa Maju 15.00
53000 53990 Wangsa Melawati 15.00
54000 54200 Keramat 15.00
54000 54200 Ulu Klang 15.00
54000 54200 Setiawangsa 15.00
54000 54200 Jelatek 15.00
55000 55990 Kampung Pandan 15.00
55000 55990 Pandan Indah 15.00
55000 55990 Pandan Jaya 15.00
55000 55990 Pandan Perdana 15.00
55000 55990 Ampang 15.00
55000 55990 Maluri 15.00
56000 56000 Alam Damai 15.00
56000 56100 Bandar Sri Permaisuri 15.00
56000 56100 Bandar Tun Razak 15.00
56000 56100 Cheras 15.00
57000 57990 Desa Petaling 15.00
57000 57990 Salak South 15.00
57000 57990 Sri Petaling 15.00
57000 57990 Sg Besi 15.00
57000 57990 Bkt Jalil 15.00
58000 58990 Jln Klang Lama 15.00
58000 58990 Jln Kuchai Lama 15.00
58000 58990 OUG 15.00
58000 58990 Taman Desa 15.00
58000 58990 Tmn Danau Desa 15.00
59000 59990 Bangsar 15.00
59000 59990 Mid Valley 15.00
60000 60000 TTDI 10.00
62000 63300 Cyberjaya 50.00
62000 63300 Putrajaya 50.00
64000 64000 KLIA 80.00
68000 68000 Ulu Klang 35.00
68100 68100 Selayang 30.00
68100 68100 Batu Caves 30.00
69000 69000 Genting Highland 120.00

 

Substitution

We reserves the right to substitute any of the items based on availability. We would ensure that items replaced will either be of equivalent or higher value. However, we will not replace the items from different category ie Meat with Fish or Beef with Lamb unless is agreed with the customer or stated on our website.

Important Notes

  1. Sender must provide at least 1 contact number for recipient and 1 alternative contact number (ie. 2nd mobile phone / office phone / house phone). We will NOT reveal the sender details because we understand most of the senders would like the gift/flower to be a surprise.
  2. Our delivery team will try our best to deliver to recipient, if recipient isn't around we will deliver to :
    For delivery to office/hotel/residences, we will deliver to receptionist or recipient colleague
    For delivery to house, we will deliver to recipient family member
    For delivery to college/university campus, please provide us recipient's friend contact number for arrangement.
  3. Please note that the runner will only wait for 15 minutes at the assigned delivery address. Any undelivered products will be sent back to the shop.
  4. A fee of the same amount of delivery charges will be imposed for re-delivery of orders (to the same place) and different fees for re-delivery of orders to different location. Any replacement of product will be charge separately. Int he event of free delivery, the table rate for the delivery charges will applied.
  5. A cancellations fee of 50% of the selling price will be levied on orders cancelled upon confirmation.

The management reserved the right to amend any of the above without any prior notification. Thank you.